Welcome to Keystrokes Medical Transcription

A professional outsourcing solution
for medical specialists & practices,
private & public hospitals, medical
companies & government organisations.


Keystrokes Medical Transcription

Keystrokes has been in operation since 2012, established by Sara Harris and Vivienne Arthurs, experienced medical transcriptionists both with medical transcription qualifications. Sara and Vivienne have worked as medical PAs/typists/secretaries for 25+ years each.

Our combined knowledge encompasses many medical, surgical and allied health specialties and we have both worked in the public and private sectors in New Zealand, with Vivienne having also worked in the United Kingdom in the NHS and private sectors.

We understand the importance of completing your work efficiently and to a high standard, saving you time and money, while being committed to privacy and confidentiality.

Sara and Vivienne are available by phone or email, please feel free to contact us to discuss your requirements.


What We Do

Keystrokes is one of the few dedicated medical transcription companies in New Zealand offering a service tailored to meet your individual requirements.

Keystrokes provides transcription of:

ACC reports

Medicolegal reports

Clinic letters


Coroner’s reports

Occupational Medicine reports

Discharge summaries

Operation notes

Health & Disability reports

Psychiatry reports

Why use Keystrokes?

Our rates are competitive and the accuracy and quality of our work high.

We have a wonderful team of experienced medical typists who allow us to turn work around in your required time frame, to undertake overflow work and special projects, always delivering work on time.

We have experience across a range of medical, surgical and allied health specialties including Breast Surgery, Cardiothoracic Surgery, Colorectal and General Surgery, Endocrinology, Gastroenterology, General Medicine, Genetics, Gynaecology and Obstetrics, Haematology, Neurology, Neurosurgery, Nutritional Medicine, Occupational Medicine, Oncology, Orthopaedic Surgery, Otolaryngology, Paediatric Surgery, Pain Medicine, Podiatry, Psychiatry, Respiratory Medicine, Rheumatology, Urology and Vascular Surgery.

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Lets Get Started

How it Works


Record & upload or email audio

Your audio files are emailed to Keystrokes or uploaded to a secure file sharing cloud.


We transcribe your audio files

Your audio files are transcribed into Word documents or into your individual templates. We can also integrate with your patient management system if preferred.


We return transcribed documents to you

Documents are returned to you by your preferred method, whether that be password protected documents via email or to a secure cloud.

What will it cost?



Outsourcing is a cost effective solution for your typing requirements.

Price is determined on:

  • Quantity of work
  • Regular/casual work load
  • Required turnaround times
  • Quality of dictation

If you are unsure whether outsourcing is an option for you, we would be happy to transcribe a short audio file free of charge, providing you with an opportunity to experience our service.

An urgent and out of hours service can be provided when requested; please contact us to discuss your requirements.

Our Clients

Keystrokes has been honoured to work with these clients

"The team at Keystrokes are a joy to work with. They are reliable, communicate well, have a fast turnaround and the accuracy is near perfect."

Dr Justin Travers Respiratory Physician

"Thanks Sara, most excellent and prompt service as always!"

Obstetrician and Gynaecologist

"Keystrokes provides a very efficient and straight forward digital dictation service. The turn-around times are quick, letters are accurate and they accommodate urgent demands. I would highly recommend their services to any medical professional."

Mr Koen de Ridder Orthopaedic Surgeon

"Since changing to Keystrokes from using speech-recognition software, I have been very happy with the rapid turnaround, high levels of accuracy and responsiveness to suggestions for getting the format of letters to my liking. Sara and Vivienne are a pleasure to deal with and I would highly recommend their services to anyone."

Mr Julian White Otolaryngologist-Head & Neck Surgeon

"I have recommended Keystrokes to a number of our specialists who work from the Southern Cross Specialist Centre in Newtown, Wellington, for their medical transcriptions. Keystrokes have always provided an excellent service to the specialists. The work is delivered on time and is of a very high standard. I would not hesitate in recommending Keystrokes Medical Transcription for medical typing services."

Ms Trish Barber Support Services Manager, Southern Cross Hospital & Specialist Centre

"Sara and Vivienne offer such a fantastic service. I really appreciate their professionalism, accurate letters and efficient turnaround times. I couldn’t recommend them more highly. They make my life so easy."

Dr Lupe Taumoepeau Consultant Vascular Surgeon

"Keystrokes Medical Transcription is efficient, fast and convenient. They are excellent with my medical letters and I receive them promptly. I would highly recommend them to any medical professional who needs medical typing. Ultimately the service is so efficient I save time, which is something that is hard to find in medicine."

Dr Jay Marlow Obstetrician and Maternal Fetal Medicine Specialist

"Keystrokes Medical Transcription has supported me in completing a spectrum of medical reports that I have done over the past 2 years. On average, they would have typed for me a hundred reports each quarter with each report averaging 10 pages. It is unusual for me to be able to find any fault in the work they do but it is quite often that they are able to highlight to me any errors that I have made that they have picked up during typing. This ability to help me do my reports better than I had actually dictated is a value add that only an appropriately trained team could offer. I tend to work in spurts and have at times loaded them with several files working over a weekend but they have always kept to their promised timelines even in the face of my unfair imposition. A large volume of work requires a dedicated competent team and that is exactly what they are. If you need this service, look no further!"

Dr Rajib Ghosh Occupational and Aviation Medicine Specialist

"I have now worked with Keystrokes Medical Transcription for over 2 years and I am delighted to be able to recommend them. Sara and Vivienne have worked hard to develop an expert service that provides high quality medical transcription services that gives a consistent high standard with regards to the accuracy of transcription for all medical correspondence and reports. They provide their services in a very timely manner with quick return times, and are able to deliver a flexible service which has supported myself and my patients."

Dr G Orr Consultant Psychiatrist

"A professional service able to accommodate the needs and preferences of the doctor and offered in a timely manner. I have and would recommend the service to colleagues."

Consultant Psychiatrist

Contact Us

We would love to hear from you.

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Contact Info

Where to Find Us

North Island: Levin

South Island: Nelson

Call Us At

Phone: 021 139 0231